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cannot watch SAO trailer in demo

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    Scott Harper

    Hi!

    Do you have multiple GPUs on your system? We're working on a fix for the client on multi-GPU systems not attaching to the correct GPU for the headset, and that sounds like it might explain what you're seeing (unless you DON'T have multiple GPUs). Actually, can you paste your dxdiag report here? I'd like to figure out what's causing this as well.

    Also, if you only have one physical GPU, your motherboard may have integrated graphics (check for an HDMI, DVI, or DisplayPort port off the main motherboard), which could function as a second GPU -- if you have an extra GPU, you may be able to force the program to run on the same GPU as your HMD is plugged into.

    -- Scott

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    Kay

    Thanks, Scott.

    It was because of the built-in graphic processor. I have turned it off and set to use my gtx1070 only. Everything seems fine. Thanks again!

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