FOVE SUPPORT CENTER

No Calibration? What Do I Do?

Comments

6 comments

  • Official comment
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    Maz

    Do you have the latest nvidia drivers? I'll setup a machine with 2 GPUs here and see if we can replicate the issue. We are working on the problem.

  • Avatar
    Kelley Hendrix

    Looks like we have the same issues... Hopefully they will figure out something soon.

  • Avatar
    Maz

    Hi.

    We have replicated the issue with multiple GPUs and the Companion application not displaying calibration on the headset. We'll let you know when we have a fix.

  • Avatar
    Kyle Boddy

    This is exactly my problem and I have two 780tis. It's been 18 days with no fix?

  • Avatar
    Maz

    We've fixed the multiple GPU issue and once we've done tidying bugs, we'll push out an 0.11 release. We will publish it as soon as it's ready.

  • Avatar
    Chris Naylon

    I have a single GPU GTX 1060 with 7th gen I7 processor.  I plugged everything in, start runtime, start compositor, can see the star field, and when I click on restart calibration the compositor stops and the final log message is: Compositor client heartbeat error: Unable to send heartbeat.

    Is this the same issue as above excepting the mulitple GPU situation and will the 0.11 release address this?  

    My log is below:

    Starting compositor...
    New log client 0.10.0 C:/Program Files\FOVE\bin\FoveCompositorApplication.exe
    Loaded config file at C:\ProgramData\Fove\FoveVR.config
    EYE_TRACKING_EYES: 3
    KEEP_COMPOSITOR_ALIVE: FALSE
    [RNDR] Acquiring rendering backend...
    [RNDR] Nvidia API found
    Unable to load 00007FF654F82928: 126
    [RNDR] AMD not foud.
    Creating FVRHeadset object (000001A92F2D7480)
    ClientCap final: ClientCapabilities(2, Orientation)
    [NVDA] No displays found for vendor ID: 25170
    [NVDA] No displays found for vendor ID: 25170
    [NVDA] No displays found for vendor ID: 25170
    Compositor could not find HMD display
    Constants struct size: 80
    Constants struct size: 80
    Constants struct size: 80
    Recommended zoom factor: 1.230600
    Constants struct size: 80
    Recommended zoom factor: 1.230600
    Constants struct size: 80
    Recommended zoom factor: 1.230600
    Constants struct size: 80
    Recommended zoom factor: 1.230600
    Constants struct size: 80
    New log client 0.10.0 C:/Program Files\FOVE\bin\FoveCompanion.exe
    [RNDR] Acquiring rendering backend...
    Loaded config file at C:\ProgramData\Fove\FoveVR.config
    EYE_TRACKING_EYES: 3
    KEEP_COMPOSITOR_ALIVE: FALSE
    Creating a compositor client (00000282634139A0) of type 131072
    [RNDR] Acquiring rendering backend...
    Creating FVRHeadset object (00000282634DF9E0)
    REPORT: New client accepted 21a62c90-27fc-428d-a4ec-2e18193766ba
    ClientCap final: ClientCapabilities(2, Orientation)
    Creating FVRHeadset object (0000028263441DF0)
    ClientCap final: ClientCapabilities(7, Gaze, Orientation, Position)
    Trying to connect to service as 21a62c90-27fc-428d-a4ec-2e18193766ba
    Connection to service succeeded!
    Constants struct size: 80
    Constants struct size: 80
    Constants struct size: 80
    Constants struct size: 80
    Constants struct size: 80
    REPORT: Did not receive response, starting new connection
    Compositor client heartbeat error: Unable to send heartbeat
    Starting compositor...
    New log client 0.10.0 C:/Program Files\FOVE\bin\FoveCompositorApplication.exe
    Loaded config file at C:\ProgramData\Fove\FoveVR.config
    EYE_TRACKING_EYES: 3
    KEEP_COMPOSITOR_ALIVE: FALSE
    [RNDR] Acquiring rendering backend...
    [RNDR] Nvidia API found
    Unable to load 00007FF654F82928: 126
    [RNDR] AMD not foud.
    Creating FVRHeadset object (000001D3ED746D70)
    ClientCap final: ClientCapabilities(2, Orientation)
    [NVDA] No displays found for vendor ID: 25170
    [NVDA] No displays found for vendor ID: 25170
    [NVDA] No displays found for vendor ID: 25170
    Compositor could not find HMD display
    Constants struct size: 80
    Constants struct size: 80
    Constants struct size: 80
    Recommended zoom factor: 1.230600
    Constants struct size: 80
    Recommended zoom factor: 1.230600
    Constants struct size: 80
    Recommended zoom factor: 1.230600
    Constants struct size: 80
    Recommended zoom factor: 1.230600
    Constants struct size: 80
    New log client 0.10.0 C:/Program Files\FOVE\bin\FoveCompanion.exe
    [RNDR] Acquiring rendering backend...
    Loaded config file at C:\ProgramData\Fove\FoveVR.config
    EYE_TRACKING_EYES: 3
    KEEP_COMPOSITOR_ALIVE: FALSE
    Creating a compositor client (000002825B3A5160) of type 131072
    [RNDR] Acquiring rendering backend...
    Creating FVRHeadset object (000002825CDBCC10)
    ClientCap final: ClientCapabilities(2, Orientation)
    Creating FVRHeadset object (000002825CE7EB00)
    ClientCap final: ClientCapabilities(7, Gaze, Orientation, Position)
    Trying to connect to service as 0fb5e2b6-bf69-4dd3-9373-9c2f518e4653
    Connection to service succeeded!
    REPORT: New client accepted 0fb5e2b6-bf69-4dd3-9373-9c2f518e4653
    Constants struct size: 80
    Constants struct size: 80
    Constants struct size: 80
    Constants struct size: 80
    Constants struct size: 80
    REPORT: Did not receive response, starting new connection
    Compositor client heartbeat error: Unable to send heartbeat

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