FOVE SUPPORT CENTER

Download from a non-Google site?

Comments

7 comments

  • Avatar
    Nils Roos

    One step further: I dug up an old account and tried to access the installer, but got this:

    "403. That’s an error.

    We're sorry, but you do not have access to this page. That’s all we know."

  • Avatar
    Nils Roos

    Ok, got it - somehow they let me use the name instead of the emal address, and the name matched with the permissions.

    I'm off to try the install - delete this topic at your convenience.

  • Avatar
    Maz

    No worries. I'm glad you got it working.

    Maz

  • Avatar
    E

    I don't even understand why they are complicating it so much. Why not just include a standard download link?

    Instead of people spending time testing and giving feedback and information to improve things, we waste time figuring out how to get the links to work. sigh.

  • Avatar
    Maz

    Instead of spending our time fixing bugs and improving things, I'm here replying to this.

    If you wanted to wait until I had organised access to our webserver instances and CDN, I could have made a straight download link and something to let people login with an email address or something so we can monitor the downloads. Google drive was the shortest path to releasing a Windows 7 install package.

    If it is too much of a problem, then you are welcome to wait for official support if / when we combine it into a single installer with the later OS releases, it'll be on our website.

    Maz

  • Avatar
    E

    That still kind of complicates things, it is not like people who don't have FOVE are going to download it. And it isn't a large file either.

    But if you don't have direct/ftp access to the webserver instance and that was the shortest route, then I guess it is understandable.

     

    EDIT: NVM I was for some reason looking at the wrong file for size, if it is the full setup then yes I guess its rather large (relatively), sorry about that.

  • Avatar
    Maz

    No worries.

    There are more complexities involved with the releases than anyone outside of the company will see at this time. We don't mind if people without our headsets want to download and play around with our code. We do need to make sure that the people who do have our headsets understand that the Windows 7 build is not officially supported, and the easiest way to do that is a simple download that is tied to email addresses where I can make sure that as each person is given access to the download, they get the email that explains that it does not mean official support.

    Trust me, this is a lot more straight-forward than it otherwise might have been and this process was a compromise between business requirements and what the engineers wanted.

    Thanks for your reply.

    Maz

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