FOVE SUPPORT CENTER

Only desktop can be seen in Fove HMD,please help

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14 comments

  • Avatar
    Thomas Day

    Have you set up the display as an extended display?

    If the runtime and compositor are running properly, then you should just get the star field view

    Tom

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    Hayatea

    Hi Tom

    I do set it as an extended display But what i see is still the desktop. (different from my monitor,of course)

    sad :(

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  • Avatar
    Thomas Day

    The headset shouldn't be set to extended

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    Scott Harper

    Can you send me the log file from the config tool? You can launch the config tool by right-clicking the Fove tray icon. Inside that window is a button to open the log.

    It's most helpful if you stop the runtime, then launch the config tool and open the log, then start the runtime again.

    Someone else was having the issue where one of our IPC ports was already claimed by another program and I want to see if that's the case here. (The offending port was 8311 before, so if you want to see if something is using that port, I would also love to know which program it is, because we checked a bunch of lists of commonly-used ports when we chose ours.)

    -- Scott

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    Hayatea

    Problem solved. I tried to kill some background processes which may use the port.

    After I killed every process about VMware, everything works fine

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    Kevin Vanderkley

    HI guys, 

    My HMD is not seeing anything.

    Should I have to add it as a monitor? The HMD View on the screen is moving with the headset when i move it but the head unit is black and has never worked. 

     

    New log client 0.10.0 C:/Program Files\FOVE\bin\FoveServiceHost.exe
    Service started. Initialising FoveVR
    No config file found
    FoveVR ctor
    Loaded module PositionTracking
    Loaded module EyeTracking
    Connected to headset with fw50
    Launched FoveCompositorApplication.exe
    Launched FoveCompanion.exe
    New log client 0.10.0 C:/Program Files\FOVE\bin\FoveCompanion.exe
    [RNDR] Acquiring rendering backend...
    No config file found
    New log client 0.10.0 C:/Program Files\FOVE\bin\FoveCompositorApplication.exe
    No config file found
    [RNDR] Acquiring rendering backend...
    [RNDR] Nvidia API found
    Unable to load 00007FF6488A2928: 126
    [RNDR] AMD not foud.
    Failed to find direct-mode backend, retrying in 1s.
    Stopping compositor...
    Creating a compositor client (000001DD4D8A3D30) of type 131072
    [RNDR] Acquiring rendering backend...
    Creating FVRHeadset object (000001DD4D494500)
    ClientCap final: ClientCapabilities(2, Orientation)
    Creating FVRHeadset object (000001DD4D49D460)
    ClientCap final: ClientCapabilities(7, Gaze, Orientation, Position)
    Trying to connect to service as 85ede36a-2028-4309-9ce5-c5caaeb7b042
    Constants struct size: 80
    Constants struct size: 80
    Constants struct size: 80
    Constants struct size: 80
    Launched FoveCompositorApplication.exe
    New log client 0.10.0 C:/Program Files\FOVE\bin\FoveCompositorApplication.exe
    No config file found
    [RNDR] Acquiring rendering backend...
    [RNDR] Nvidia API found
    Unable to load 00007FF6488A2928: 126
    [RNDR] AMD not foud.
    Failed to find direct-mode backend, retrying in 1s.
    REPORT: Did not receive response, starting new connection
    InitiateConnection: Unable to send heartbeat
    Trying to connect to service as 0017f0d7-600a-4a26-bd75-65bace00d30f
    [RNDR] Acquiring rendering backend...
    [RNDR] Nvidia API found
    Unable to load 00007FF6488A2928: 126
    [RNDR] AMD not foud.
    Failed to find direct-mode backend, retrying in 1s.
    REPORT: Did not receive response, starting new connection
    InitiateConnection: Unable to send heartbeat
    [RNDR] Acquiring rendering backend...
    [RNDR] Nvidia API found
    Unable to load 00007FF6488A2928: 126
    [RNDR] AMD not foud.
    Failed to find direct-mode backend, retrying in 1s.
    Trying to connect to service as d87778cf-cdd1-46dd-96ee-2dfb40fd6680
    [RNDR] Acquiring rendering backend...
    [RNDR] Nvidia API found
    Unable to load 00007FF6488A2928: 126
    [RNDR] AMD not foud.
    Failed to find direct-mode backend, retrying in 1s.
    REPORT: Did not receive response, starting new connection
    InitiateConnection: Unable to send heartbeat
    Trying to connect to service as b9bc024c-16e5-4c8c-af36-da3062950b56
    [RNDR] Acquiring rendering backend...
    [RNDR] Nvidia API found
    Unable to load 00007FF6488A2928: 126
    [RNDR] AMD not foud.
    Failed to find direct-mode backend, giving up.
    Creating FVRHeadset object (000001F37B324860)
    ClientCap final: ClientCapabilities(2, Orientation)
    Compositor could not find HMD display
    Constants struct size: 80
    Constants struct size: 80
    Constants struct size: 80
    Recommended zoom factor: 1.230600
    Constants struct size: 80
    Recommended zoom factor: 1.230600
    Constants struct size: 80
    REPORT: Did not receive response, starting new connection
    InitiateConnection: Unable to send heartbeat
    Trying to connect to service as 38c27e1c-ddeb-4952-b4ce-ec77a5c324e8
    Connection to service succeeded!
    REPORT: New client accepted 38c27e1c-ddeb-4952-b4ce-ec77a5c324e8
    Constants struct size: 80
    Received new buffer 00000000400013C2 from client 38c27e1c-ddeb-4952-b4ce-ec77a5c324e8
    Received new buffer 00000000400013C2 from client 38c27e1c-ddeb-4952-b4ce-ec77a5c324e8
    Received new buffer 0000000040000482 from client 38c27e1c-ddeb-4952-b4ce-ec77a5c324e8
    Received new buffer 0000000040000482 from client 38c27e1c-ddeb-4952-b4ce-ec77a5c324e8
    Intro ending
    Eye position reported okay
    Eye perceived size reported okay
    Eye brightness reported okay
    Finished 0
    Drift Calibration failed due to time
    Drift calibration failed
    Calibration is registering as completed

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  • Avatar
    Thomas Day

    Hey Kevin,

    What graphics card do you have? The problem might be that the Graphics Card is not capable of running the high resolution of the FOVE so defaults to the HMD View window.

    That is what happened on my laptop which has a GeForce 740m card.

    Tom

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  • Avatar
    Kevin Vanderkley

    HI Thomas, 

    I just spent $700 on a new card to try and fix it. 

    Card name: NVIDIA GeForce GTX 1070
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 1070
    DAC type: Integrated RAMDAC
    Device Type: Full Device

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    Thomas Day

    Have you got the latest nVidia drivers installed?

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    Kevin Vanderkley

    Yes.

    Driver File Version: 21.21.0013.7866 (English)
    Driver Version: 21.21.13.7866
    DDI Version: 12
    Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
    Driver Model: WDDM 2.1
    Graphics Preemption: Pixel
    Compute Preemption: Dispatch
    Miracast: Not Supported
    Hybrid Graphics GPU: Not Supported
    Power P-states: Not Supported
    Driver Attributes: Final Retail
    Driver Date/Size: 09/02/2017 11:00:00 AM, 16871184 byte

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  • Avatar
    Kevin Vanderkley

    NVIDIA Driver Downloads - Automatically Detect NVIDIA Products <link href="//images.nvidia.com/nvFrame/1.0/p/styles/nvidia/main.no-js.css" type="text/css" rel="stylesheet"/>

    Product Current
    Installed Driver
    Recommended
    Update
    GeForce GTX 1070 378.66 Your PC currently has the latest driver installed for your GPU. No driver update is necessary at this time.
      Download Now

     

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  • Avatar
    Dave Pursley

    This graphics card not supported right?

    Intel(R) HD Graphics 4400_5500
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    Haoran Gao

    This issue maybe caused by the windows OS version. The latest windows 10 version has some problems with the display.

    You can try the former win10 version. Hope this can solve your problem.

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  • Avatar
    jeremy

    @Dave Pursley,

    At this time none of the integrated graphic solutions are powerful enough to drive a FOVE 0.

    You need a minimum of a R9 290 from AMD or, a GTX 970 by NVIDIA.

     

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