FOVE SUPPORT CENTER

Inaccurate tracking camera

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    Remco

    Hi Sasha,

    From your post I glean that the reference point for where you are looking is moving when you move your head sideways and up-and-down. Is that correct?

    If this is the case, I would recommend you to recalibrate the eye tracking. It could be that something went wrong during your previous calibration.

    If problems persist, something that would help out would be for us to investigate eye images. We are currently working on a feature for our software to allow people to make bug reports related to eye tracking, which will allow us to further debug the problem you are facing.

    Kind regards,

    Remco

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