FOVE SUPPORT CENTER

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    Lochlainn Wilson

    Hi Bill, 

    Can you describe the conditions which caused this to happen?
    If possible please send some screenshots of the config tool, with your eyes in the frame, and the output of our log. 

    Try opening your eyes a little widely during calibration, this can fix things.

    What are the color of your eyes?
    Do you have particularly wide or narrow inter ocular distance?
     
    Best Regards,

    Lochlainn

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