FOVE SUPPORT CENTER

FOVE - Head Tracking Problems

Comments

34 comments

  • Avatar
    CK

    Something I've come across online was this image of another FOVE users position image view:

    As you can see in the above image, the tracking IR are precise when compared to how ours are appearing as in the image below:

    This blurred effect is appearing, at various distances. I would imagine this may be an issue?

     

  • Avatar
    Sasha Komendant (SashaRX)

    a similar problem

  • Avatar
    CK

    Hi Sasha, can I just confirm that you're having the tracking issues too?

    If anyone actually not having tracking issues could they please reply to the thread.

  • Avatar
    Sasha Komendant (SashaRX)

    Yes, the position is constantly shaking, at turns 90 degrees reset position, moreover at various distance, which greatly annoyed.

  • Avatar
    Link Troxel

    I've been having the same problems along with a decreased sampling rate with the new update. It has gotten so bad that I have to play with the position tracking camera face down.

  • Avatar
    CK

    Hi Link,

    I don't believe we've tried this, it may actually get us out of a spot if it works. Thanks for the suggestion

  • Avatar
    Remco

    Hi Conor,

    This is the first time I've come across these problems. There could be several causes that lead to this issue. Could each of you separately make a bug report over here: https://support.getfove.com/hc/en-us/requests/new

    Please follow the instructions under category C (bug report). Make sure to also add the serial number of your headsets, such that we can check if there are any common grounds between your FOVE 0s.

    My apologies for the problems.

    Kind regards,

    Remco

  • Avatar
    Brian An

    I'm seeing the same issues but it does appear to be dependent on distance from the camera.

  • Avatar
    CK

    Does anyone know if the FOVE would work with another sensor? i.e the new Oculus sensor? If anyone has it one if these, it might be worth giving it a shot.

  • Avatar
    nisikasugai

    good.
    setup0.11.4 blackHMD lowLED.
    low vibration.

  • Avatar
    Remco

    Hey guys,

    Yesterday we released our latest version of the software (v0.11.4). You can download it at: https://www.getfove.com/developers/

    Hopefully it solves the problems that people were having with position tracking. Please try it.

    Remco

  • Avatar
    CK

    While the jitter/head tracking problems have been reduced, we're still experiencing the issues on update 0.11.4..

  • Avatar
    nisikasugai

    Please FOVE-TOOL add to Digital filter(Low pass filter)

  • Avatar
    A.N

    Hi guys,

     

    I'm having the same issue. Have you any luck to solve your jittering?

  • Avatar
    nisikasugai

    no
    It still vibrates (0.11.4)
    set long USB cable (cameraUSB joint)
    Remove the USBwire during the VRgame(stop camera position tracking)

  • Avatar
    nisikasugai

    A new problem will occur.stop camera.
    The screen slowly moves to the left.
    position reset button push.Every 5 minutes

  • Avatar
    Remco

    Our next release will have many improvements to resolve position tracking jitteriness. Please hang in a little while longer, as we QA test v0.12.0 of our SDK. We will update you guys once we release.

  • Avatar
    CK

    Whats the expected time of release on this Remco? Are we talking weeks.. i.e. can you provide a rough ETA

  • Avatar
    Remco

    We are planning to release by the end of this month.

  • Avatar
    CK

    Excellent news, looking forward to it testing this.

  • Avatar
    CK

    Bump! Any news guys?

  • Avatar
    A.N

    I hope the FOVE developers have not left us?

  • Avatar
    kazuki nomura

    I'm waiting for you,FOVE TEAM!
    Do you remember what you say?
    I know that you are doing your best.
    Please either say 'v0.12.0 is release soon' or 'Wait until the next month.

  • Avatar
    Sanuga

    Hi.

    Sorry for late reply.

    We are currently verifying the update.
    Please wait more about an week. Sorry.

  • Avatar
    kazuki nomura

    Hi Sanuga.
    Thanks for reply.
    OK,I'm waiting

  • Avatar
    nisikasugai

    v0.12.0 & firmware51 test.
    No.
    a problem occur Jitter effect.camera jump.
    I get VR motion sickness.
    head move>head stop>display move(0.5sec)

  • Avatar
    Remco

    @kazuki nomura
    Yesterday we released v0.12.0 of our SDK. Please test it.

    @nisikasugai
    How much is your cpu being taxed? Is it running at almost 100%?

  • Avatar
    CK

    Tested today using the latest update, I could only run a short test and noted that the performance is increased in terms of the overall device. The jitter effect experienced previously appears to have stabilized. However, the camera is still loosing tracking resulting in a jump.

    It's great to see progress, I'll be running extended tests later and posting the results.

  • Avatar
    Remco

    @CK
    Is the headset actually moving outside of the bounds of the position tracking camera. Or is it just losing the headset for a fraction of a second, while it is in frame?

    We'll try to keep improving our algorithm. Any feedback is welcome.

    @nisikasugai
    Another thing that would give us more information is if you compare the performance when the position tracking camera is plugged in and when the camera is unplugged.

  • Avatar
    CK

    @Remco

    So I've had time to re-test this again today. The tracking loss occurs when the head tracking camera gets confused resulting in the headset resetting it's position in the VR environment. I've monitored the tracking camera and at no stage is the headset  moving outside the camera bounds.

    This issue only occurs for a split second, however this is a key issue moving forward in terms of development.Other fixes which have came out of the recent patches have been phenomenal in terms of performance. Fingers crossed we can solve this final one.

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