FOVE SUPPORT CENTER

Eye camera not opened.

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    Sanuga

    Hi.

    Sorry for inconvenience.

    Did you take the Device Manager's screenshot while FOVE headset is running?

     

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    簡恒毅

    Yes, we did. I just checked Device Manager again in our FOVE test project while in play mode.

    We can use headset to move and see things in our project (Using FOVE interface but uncheck "Gaze"), 
    but eye camera not opened.

    Should the camera automatically open?

    thanks you so much. (๑•̀ㅂ•́)و✧

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    Sanuga

    Eye tracking camera "FOVE Eyes" are powered while FOVE Runtime is running and FOVE Eyes are needed.
    If you have other PC which has USB 3.0 ports, you may be able to get information to infer the cause.

    If investigation by oneself is difficult, please send us Information of your environment as bug-report.

    Best Regards,

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