No Calibration, no stars but data incoming

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YT

• April 14, 2018 03:45

Hi,

I get an extended desktop (2nd monitor) display through the Fove but no stars and no calibration. It seems like the calibration is starting and ending, but the display stays on the extended desktop. I have looked through most of the posts on this site and I could only find one possible cause on my system, but no solution for it.

I am running the Fove on a laptop computer that has 2 graphics cards: one integrated Intel HD Graphics 630 and one GeForce GTX 1050. It seems (on dxdiag) that the GTX is used only for rendering and not for display so it seems the hdmi is through the Intel. 

Debug tool shows camera feed, orientation, position and eye tracking data properly. 

Any idea how to resolve this?

Thank you

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  jeremy

  • April 16, 2018 01:58

  Hi YT,

   

  You need to ensure that your computer's preferred GPU is set to the discrete one.

  This should help:

  https://support.getfove.com/hc/en-us/articles/115003805333-Unable-to-connect-to-Direct-mode-NVIDIA-cards

  Cheers,

   

   

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  YT

  • April 17, 2018 12:52

  Hi I just wanted to add this : I can see the FOVECOMPANION.EXE is running on the NVIDIA GPU Activity window when running FOVE VR. 

   

  Thank you

  

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  jeremy

  • April 18, 2018 02:01

  Hey YT,

  Thanks for the info and the diagnostics.

  This seems kinda weird - from the display settings tab (the windows, not the NVIDIA one) the FOVE is showing up as a monitor so can you disable it there?

  What does your laptop manufacturer say about the HDMI port? it's not bound to the Intel chip by any chance right?

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  YT

  • April 18, 2018 02:20
  • Edited

  Hi Jeremy, it is showing as a monitor in the windows Display Settings, but only when Fove VR is on.

  It shows as Generic PnP Monitor and when clicking on Display Adapter Properties, it Intel HD 630 Graphics property shows up.

   

  

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  jeremy

  • April 18, 2018 02:31

  Hey YT,

  Bummer. It may be best to reach out to your Laptop's manufacturer to work out how they're handling the handovers between the integrated Iris solution and your discrete card.

  Out of curiosity can you shoot me the model details of your laptop?

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  YT

  • April 18, 2018 02:57

  

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