FOVE not working

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Snehal Prajapati

• July 25, 2018 21:10

Hello,

I was using the FOVE VR properly till this afternoon. I use USB hub to connect to FOVE with laptop. I left for lunch, unplugging main wire of USB hub with laptop and plugged in when I came back. Now, my FOVE starts but looks like its not tracking e
ye. I saw the logs and attaching it as file here.

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• Official comment

  

  jeremy

  • August 02, 2018 08:09

  Hey guys,

   

  We think this is a windows USB thing (we've in particular noticed it coming from customers who're using laptops.) --> can't blame them for wanting to save power.

  A restarting of the FOVE runtime and a disconnect + reconnect of the FOVE usually does the trick.

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  Kjoemuguro

  • July 27, 2018 05:08

  I have same problem

  

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  jeremy

  • September 25, 2018 03:34

  Hey Guys,

  It looks as though this is a bug between us and Windows' USB power management functionality. It may take some time to solve.

  Your continued patience is most appreciated.

   

  -1

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  Mark

  • March 12, 2019 19:21

  problem persisting, any news on this?

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  Mark

  • March 21, 2019 18:33

  up

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