FOVE BLACK SCREEN ON STARTUP

Hi,

My fove application on my laptop is having some issues regarding the headset not displaying picture when I turn it on. If i reset the fove app by turning off and on the runtime it fixes the problem and I get picture ( the default starry space) through the headset.

This is happening everytime I turn the laptop off and back on again but doesnt happen if I restart the laptop.

I have tried this on my PC and i still get the same issue when I turn it on.

Laptop specs: GTX 1070, i7 6700, 16GB DDR4 ram, windows 10.

Computer specs: GTX 1080, i7 6700k, 16BG DDR 4, windows 10.

Regards,

Tho.

Official comment

jeremy

September 25, 2018 03:22

Hi Tho,

Out of curiosity do you disconnect the HMD when powering off your machine?

Team FOVE.

Team FOVE

September 20, 2018 07:29

Hey Tho,

We've acknowledged that problem and we're currently working on a fix for it. I'll let you know as soon as we'll have solved this.

Cheers,

Kevin

Tho Nguyen

September 26, 2018 15:21

Thanks for the reply Jeremy,

No I do not disconnect the HMD when powering off my machine.

September 27, 2018 06:10

Hey Tho,That'd be why - when waking from sleep or lower power modes the USB power is often killed to the device.

FOVE BLACK SCREEN ON STARTUP

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